StaffTalk Privacy Policy

Overview

StaffTalk is part of CustomerImpact Solutions is a UK based Customer and Employee Experience, Consulting and Technology Company. Providing us with personal opinions and information is an act of trust - we take our responsibilities for this trust very seriously and welcome any comments regarding the privacy of their information.

We also trade as CInsight.co.uk, CustomerImpact.com, and CustomerImpact Solutions.co.uk

This Privacy Policy covers:

• Information we collect
• Use of your information
• How to change or deactivate your information
• Who we are

Information We Collect

StaffTalk collects data that is both personally identifiable and unidentifiable via digital methodology. We collect information as a result of you giving your feedback, subscribing to our newsletters and any other information that you choose to send us.

Use of Information

Information gathered will never be sold, shared, or rented by CustomerImpact Solutions Ltd. It should be noted that, because CustomerImpact Solutions Ltd does not control the privacy practices of our clients, we advise that you read and fully understand their privacy policies.

We share collected aggregated demographic information with our clients;

Surveys. Where information is volunteered and subsequently collected that can identify the respondent this is used to provide insights and information that allow our clients to create more efficient and effective products and services to their customers. No contact will be made to individual respondents unless specifically authorised by that respondent.

Security and Storage of Information Collected

StaffTalk are committed to maintaining the security of the data we collect and has appropriate security measures in place to protect against loss, misuse or alteration of such information. However data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.

CustomerImpact Solutions acknowledges and firmly supports the following laws and codes:

• Data Protection Act 1998 - Registration Number: Z3634823

Amending or deleting information held by CustomerImpact Solutions Ltd

If you would like to change or deactivate the information you have submitted, please send a request to Privacy@Cinsight.co.uk. We will carry out any request within a reasonable amount of time, unless we are required or authorised by law not to do so.

Changes to this Privacy Policy

To fully protect your privacy, we reserve the right to amend this policy at any time, and for any reason. We will post the amended terms on this Web site as they occur and encourage you to frequently check for updates. This Privacy Policy was last amended on 6/01/2015.

No Contract or Liability

Nothing contained in this policy is intended to create a contract or agreement between CustomerImpact Solutions Ltd and any user providing identifiable information in any form, whether visiting this site or any client web site. Jurisdiction for this agreement will be held under English Law and proceedings brought in any court of competent jurisdiction in London. We will take all necessary steps to comply with this privacy policy, however, to the extent permitted by law, nothing in this policy is intended to hold CustomerImpact Solutions liable for any failure to comply with this policy.

Transferring information

We shall endeavour to ensure that your personal data is kept confidential and secure.

Sale of CustomerImpact Solutions Ltd or other related organisations

Please note that if CustomerImpact Solutions Ltd or any of its lines of business is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, the relevant customer information database could be transferred as part of that transaction and your information accessed by such successor or purchaser.

Who we are

We are CustomerImpact Solutions Ltd whose place of work is 1 Farnham Road, Guildford, Surrey GU2 4RG Tel: +44 (0483) 549027. Registered in England, number 08393353.

Questions regarding this policy or the implementation can be directed to Privacy@Cinsight.co.uk

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