Triple D ‘s

  in Uncategorized - October 15, 2015

Triple-Ds. Whilst travelling around the United Airlines network to meet with employees in recent weeks, Munoz has encountered what he called “not a happy bunch” that can be described with the “triple-Ds”: disenchanted, disenfranchised and disengaged, he said.

“Those three are just killers in regards to a business that is service-oriented,” he said. “I need to get those folks reconnected … the people part is my first priority.”


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